Matthews Internal Medicine Office Hours
Monday: 8 a.m. – 5 p.m.
Tuesday: 8 a.m. – 5 p.m.
Wednesday: 8 a.m. – 5 p.m.
Thursday: 8 a.m. – 5 p.m.
Friday: 8 a.m. – 5 p.m.
**Excluding holidays**
After Hours and Weekend Policy
If an emergency should arise, we ask that you be seen at your nearest Urgent Care or Emergency Room.
- We are also part of the NC Health Information Exchange Authority (NC HIEA) where participating providers have access to patient care summaries.
- Patients can also log in to the Matthews Internal Medicine Patient Portal where you can share your labs, care summaries and medical history with the urgent provider.
Non-Urgent Direct Access to Our Providers After Hours and Weekends:
Please login into your Matthews Internal Medicine Patient Portal to send your message/question.
- ** This is for established patients only**
- ** Portal Messages are sent directly to the physicians to respond with a turnaround time within 24 hours or sooner either by return message or phone call**
- ** This is not a Nurse Triage or Medical Assistant responding. No prescription refills will be sent after hours or weekends. This is not for Urgent needs or any medical condition requiring an appointment**
- ** Appointments can be made with your provider thru the patient portal for the next business day**